Effective Date: May 19, 2026 · Last Updated: July 12, 2026
ChildcareOS Connect (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
We may collect the following information when you interact with our website or services:
We use your information to:
When you provide your mobile phone number and opt in to receive text messages from ChildcareOS Connect, you consent to receive SMS messages related to:
Message frequency varies.
Message and data rates may apply.
To opt out: You may opt out at any time by replying STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any message. You will receive a confirmation: “You have been unsubscribed from ChildcareOS Connect notifications. You will no longer receive SMS messages. Reply START to resubscribe.”
For assistance: Reply HELP to any message. You will receive: “For support, contact support@childcareos.io or visit www.getchildcareos.com. Msg & data rates may apply. Reply STOP to unsubscribe.” You may also email us at support@childcareos.io.
SMS messages are sent via Twilio, our SMS service provider. Your phone number is shared with Twilio solely for the purpose of delivering these messages.
Consent is not a condition of enrollment. Providing your phone number and consenting to SMS is voluntary. You may still use ChildcareOS Connect services without consenting to SMS communications.
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
SMS consent and phone numbers collected for SMS communications are not shared with any third parties or affiliates for marketing purposes.
We may share information only with trusted service providers that assist us in operating our business, processing payments, providing customer support, or delivering our services:
Our website may use cookies and similar technologies to improve user experience and analyze website traffic. We use Umami Analytics, a privacy-focused analytics tool that does not collect personally identifiable information.
You may disable cookies through your browser settings.
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, or misuse, including TLS/HTTPS encryption, encrypted database storage, and multi-tenant data isolation.
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
You may request to:
To exercise these rights, contact us at support@childcareos.io.
Our services are intended for childcare providers and parents. We do not knowingly collect personal information directly from children through this website. Child profile information is entered only by authorized adults — directors or parents/guardians — and is accessible only to the childcare center staff and the child’s linked parent(s)/guardian(s).
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
If you have questions regarding this Privacy Policy, please contact us:
ChildcareOS Connect
Email: support@childcareos.io
Website: www.getchildcareos.com
© 2026 ChildcareOS Connect. All rights reserved.